Firefox for iOS Community Forum

برجاء التوجيه الدقيق من موزيلا كيف أقوم بخطوات أسترداد حساباتى وأنا لا أعلم هل فقدت أم تهكرت أم توقفت أنا لا أجدها تماما مع العلم بأننى قمت بجميع طرق الأسترداد الموجوده بالتطبيق وهى. التحقق برقم الموبايل التحقق بخطوتين التحقق بالجهاز التحقق بكلمات السر التحقق بكلمات المرور التحقق بالبريد الألكترونى وكثيرآ من التحقق الذى فعلته لكى أعيد الأيميل الخاص بى حتى وصلت حاليآ من كثرة التجارب بنسيان أرقام كلمات المرور من تجربتى الكثيره للأيملات فهل لديكم حل لمشكلتى لأنكم حقآ كامل التقدير والأحترام لكم جميعآ تتحدثون فى جميع المقالات بكل تفصيل وبكل دقه لكم كل الشكر

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: borojerdem@gmail.com borojerdem@icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

STOP FUCKING ASKING ME IF I WANT TO MOVE TO SOME APP OR CONTINUE IN THE BROWSER I AM IN THE BROWSER I HAVE CHOSEN TO BE THERE I SHOULDNT HAVE CONFIRM THAT WITH YOU EVERY 5GODDAMN SECONDS

WHILE WE'RE AT IT, STOP FUCKING ASKING ME IF ILL ALLOW PASTING, I JUST FUCKING TAPPED "PASTE" THAT IS WHAT I MEANT TO DO LESS CONFIRMING NONSENSE LESS WASTE OF MY FUCKING TIME

My firefox browser is originally set in Chinese language; I want to set it to English. I already set the laptop language to English, but the browser still offers solutuions in Chinese. For example, I am trying th transfer my Skype dial pad account to the Microsoft team, but it gives me informations in Chinese

Hi, I am getting pop-up ads for Lucky Strike bowling across a range of websites. It seems this is a browser issue. The pop-ups come every 10 minutes or so. Is this a bug?

I am currently running Firefox version 138. In previous versions of Firefox for iPadOS, there was a setting labeled "Block images. When turned on, it would block images from loading on web pages. In the current version, I am unable to locate this option anymore.

My questions are: 1. Is this option now located elsewhere, or has it been removed entirely? 2. If it is still available, how do you access it? 3. If it is gone, how do we ask Mozilla to bring it back?

I will appreciate any help you can offer on this question.

I travel a lot and frequently use web services not in my native English. Safari does a great job of translating to English, but is often glitchy for other functions. So I use Firefox. But it doesn’t have the translate option!

On Firefox 138.0.4 on Mac desktop Ventura 13.7.5, recent problem; cannot open https://beforeitsnews.com/ . "Bad Request" is the message. Can open the site in Yandex. Used to open it in Firefox before recent updates. Thank you.

When doing searches, access website info the screen turns black and freezes. Using iPhone 13, IOS 18.4.1, Mozilla yahoo search. What is causing this, have 146 GB memory available.

Dear Firefox Support Team,

I hope you are doing well.

I am reaching out to request your assistance in improving the security of my Firefox browser on my iPhone 13 Pro Max. I have recently been experiencing ongoing issues related to intrusive pop-ups, phishing risks, and overall browser safety.

To address these concerns, I’ve already contacted my security providers—Bitdefender and McAfee—who have kindly offered support under the following reference numbers: • Bitdefender Support Ticket: 1010231778 • McAfee Support Ticket: 03203372

Both providers have assisted me with general device security settings; however, since the issue seems to be directly affecting my Firefox browser, I would appreciate your specific guidance on: • Blocking malicious or misleading pop-up windows • Preventing phishing attempts or unauthorized redirects • Enhancing browser-level privacy and data protection • Recommended Firefox settings or trusted add-ons for iOS users

I truly value the Firefox experience and rely on its speed and privacy. Any support or recommendations you can provide would be greatly appreciated.

Thank you very much for your time and commitment to user security.

Warm regards, Mohammad